Privacy Statement

Last updated: 12 Feb, 2026

1) Who we are (Data Controller)

Portuguesepedia is a digital, subscription-based language learning service.

Data Controller (sole proprietorship): Pedro Cesar Coutinho Campos (Enskild näringsverksamhet)
Personal/Organization number: 810220-0576
VAT number: SE810220057601
Website: portuguesepedia.com
Contact (privacy requests): [email protected]

2) What personal data we collect

We may collect and process the following categories of personal data:

  • Account data: name, email address, password, country.
  • Subscription and payment data: subscription status, billing details, invoices/receipts, Stripe customer/payment references.
    Note: we do not store your full card details. Card information is handled by Stripe, and you may choose to save a payment method with Stripe for recurring payments.
  • Usage and device data (analytics): pages viewed, interactions, device/browser info, approximate location, and similar analytics data.
  • Marketing/advertising data (pixels): interactions that help measure advertising performance (where applicable).
  • Support communications: messages you send us via support/contact forms available inside your account.

3) Why we use your data (purposes)

We use personal data to:

  • Create and manage your account.
  • Provide access to the platform and its features.
  • Process subscriptions and payments.
  • Send service emails (e.g., account, subscription, and important updates).
  • Send newsletters and marketing emails (when you opt in, and when permitted by law).
  • Run analytics to understand how the platform is used and improve it.
  • Measure marketing performance (Meta Pixel, where enabled and consented).
  • Prevent fraud and protect the security of the service.
  • Meet legal obligations (e.g., accounting and tax).

4) Legal bases (GDPR)

We rely on these legal bases under the GDPR:

  • Contract: to provide the service you signed up for (account access, subscriptions).
  • Legal obligation: to comply with laws (e.g., bookkeeping, tax).
  • Legitimate interests: to operate, secure, and improve the service (where appropriate).
  • Consent: for non-essential cookies/trackers and certain marketing activities (where required). You can withdraw consent at any time.

5) Cookies and tracking

We use cookies and similar technologies. We use Complianz Privacy Suite (GDPR/CCPA) Premium to manage cookie consent and preferences.

  • Necessary cookies: required for the site to function (login, security, basic features).
  • Analytics cookies: Google Analytics 4 (GA4) to understand site usage (configured via Complianz consent mode).
  • Marketing cookies/pixels: Meta Pixel to measure marketing performance. Meta Pixel is blocked by default and only loads after you give Marketing consent via our Complianz cookie settings (where consent is required). If you do not consent to Marketing cookies, Meta Pixel will not load.

For full details, see our Cookie Policy and manage your preferences via the cookie settings on the site.

6) Who we share data with (processors)

We share personal data with service providers that help us run Portuguesepedia, including:

  • Stripe (payments and recurring billing)
  • Cloudways (hosting)
  • Cloudflare (DNS and security/performance services)
  • BunnyCDN (delivery of static assets and audio/video streaming)
  • Google Analytics 4 (analytics)
  • Meta Pixel (marketing measurement)
  • FluentCRM (WordPress plugin) (email/CRM and communications)

We share only what is necessary for each provider to perform their role.

7) International data transfers

Some of our service providers may be located outside the EU/EEA or may process data outside the EU/EEA (for example, providers based in the United States).

Where international transfers occur, we use appropriate safeguards, such as EU Standard Contractual Clauses (SCCs) and other legally recognized measures.

8) How long we keep your data (retention)

  • Account data: kept while your account is active.
  • Support communications: kept as needed to handle support and maintain records.
  • Billing and tax records: retained as required by law.
  • Analytics and marketing data: kept according to the settings and retention periods of the relevant tools and consent choices.

9) Your rights (EU/EEA users)

If you are in the EU/EEA, you have rights under the GDPR, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion (right to be forgotten), where applicable
  • Restriction of processing
  • Objection to processing (including some legitimate interest processing)
  • Data portability (in certain cases)
  • Withdrawal of consent (where processing is based on consent)

To exercise your rights, contact us at [email protected].

10) Account deletion

To request deletion of your account, email [email protected] from the email address associated with your account.

We may keep certain records where required by law (e.g., accounting).

11) Security

We use reasonable technical and organizational measures to protect personal data, including access controls and encrypted connections (HTTPS). No method of transmission or storage is 100% secure.

12) Children

Portuguesepedia is designed for adult learners. We do not knowingly target children. If you believe a child has provided us personal data, contact [email protected].

13) Changes to this statement

We may update this Privacy Statement from time to time. The “Last updated” date will show when changes were made.

14) Complaints

If you are in the EU/EEA and believe we have not handled your personal data properly, you may lodge a complaint with your local data protection authority. In Sweden, this is Integritetsskyddsmyndigheten (IMY).